Viking River Cruise Destinations Privacy Policy

We take your privacy seriously. Because we gather certain types of information about our users we want to help you understand the terms and conditions surrounding the collection and use of that information. This privacy statement discloses the types of information we gather, how we use it, and how to correct or change it. These privacy practices apply to the Web site that you were viewing when you clicked through to this policy, which is owned and maintained by Viking River Cruise Destinations or our affiliate companies.

1. What information does this website collect?

We collect personally identifiable information when you provide it to us, such as when you register or when you request information about our products or services.  Features such as message boards, may require registration as a condition of use.

2. What is our Policy and practice regarding cookies?

Your Internet browser has a feature called "cookies" which stores small amounts of data on your computer about your visit to our sites. You do not need to have cookies turned on to visit. Cookies alone tell us nothing about who you are unless you specifically give us personally identifiable information, in which case we use the information to enhance services and offerings delivered to you in the ways described below. You may elect not to allow cookies to be collected by adjusting your settings on your browser.

We use technologies, including electronic images -- sometimes called transparent GIFs, clear GIFs, or beacons -- that allow us to track general user traffic patterns. We also automatically receive and record information from our servers and from your browser, including your IP address, the time of your visit to pages on our site, and information about pages you visited. Unless you have registered for one of our products or services, the information we gather through the use of tracking technologies cannot be matched with any personally identifiable information about you unless you have specifically given us personally identifiable information, in which case we use the information to enhance your services in the ways described below.

We use cookies and tracking technologies in a variety of ways, including:

• Keeping count of your return visits to our site
• Accumulating and reporting anonymous, aggregate (data collected in mass), statistical information on Web site usage
• Determining which products or services our overall user population likes best
• Saving your password so you don't have to re-enter it each time you visit our site

3. How do we use this information?

We use this information we gather to enhance your experience on our website. We use tracking information to determine how well each page performs overall based on aggregate user demographics and traffic patterns to those pages. This helps us continue to build a better service for you. We also use the information to fulfill your requests for products and services, such as sending out quotations and additional information about our products and services that you have requested.  From time to time, we use this information to send you electronic newsletters that you have agreed to receive about topics we think will be of interest to you.

4. How is this information shared with others?

We will make your personally identifiable information available to other companies or people only when you have requested that we purchase, reserve or otherwise engage travel or service providers on your behalf.  We provide these companies only the information necessary to complete the specific transaction (air, car, hotel, cruise or resort booking or reservation)   We will also provide information if we are required to respond to subpoenas, court orders, or legal process; or we believe that your actions violate applicable laws or threaten the rights, property, or safety of our company, our users, or others.

When sending information to us your data is protected using Secure Socket Layer(SSL) technology.  This technology uses features in your Microsoft or Netscape browser to encrypt the data into packets that only our web server can translate back to the original information.  This technology assures that your private information stays private as it travels across the world wide web.  Note that email is generally not secure.  Please don't include credit card numbers or other highly sensitive information in emails to us.  Instead, use our online forms or fax.

6. How can I reach you if I still have concerns or questions?

Your privacy is critical to us!  If you have questions or concerns about your personal information or privacy, please email us at privacy@vikingrivercruisedestinations.com or call us at +1 303-838-3047.